01
Choose your store
Start with a neighbourhood store. Its catalogue and product availability set the context for the rest of the shop.
ServiceBlocks initiative / Bokku
Everyday shopping. A tap closer.
A familiar grocery store should feel just as convenient on your phone. We saw the opportunity, then designed and developed a Bokku mobile app to connect the journey from choosing a store to receiving an order.
- The opportunity
- Everyday grocery retail
- Our contribution
- Product, design & development
The mobile experience · Built by ServiceBlocks
The gap we saw
A neighbourhood staple. Room for a mobile experience.
Grocery shopping is a routine people repeat. Our starting question was simple: how could someone plan that shop, see what a store offers, and place an order without making the whole trip first?
We saw an opportunity to bring those decisions into one app: which store to use, what to buy, how to receive it, and what happens after payment.
That question became a ServiceBlocks product initiative. We took it through product thinking, interface design and mobile development, building the shopping journey you see here.
01 / Context
A store comes first.
Keep the catalogue and availability tied to the store the shopper selects.
02 / Convenience
The shopper chooses.
Bring browsing, basket management, pickup and delivery into a connected flow.
03 / Clarity
Keep the order visible.
Give the shopper a place to check progress and revisit previous orders.
See the product
From first tap to doorstep.
Watch the complete shopping journey in 1 minute 50 seconds. Actual app screens show how the pieces fit together.
Product demonstration with local demo data. Prices, stock and order details shown are illustrative.
The shopping journey
One connected experience. Four everyday decisions.
02
Build your basket
Browse categories, search for familiar products, check sizes and prices, and adjust quantities before checking out.
03
Choose how it arrives
Pick up from the store or add a delivery address. Review the basket and order estimate before moving to payment.
04
Follow every step
Keep payment, preparation, dispatch and delivery updates together, with active and previous orders in one place.
Beyond the screens
The details that make a shopping flow work.
The basket is only part of the product. Account access, payment states and order history help the experience hold together from one visit to the next.
- Account & access
- Registration, email verification, login and password recovery.
- Payments in the flow
- A Paystack payment journey showing card, bank transfer and USSD options, followed by payment verification and order confirmation.
- Orders & updates
- Active orders, purchase history, a progress timeline and notifications.
- A personal account
- Profile details, password changes and notification settings in one place.
From opportunity to product
We saw a practical gap. Then built a way through it.
Bokku shows how we approach a product opportunity: start with a familiar task, work through the decisions people need to make, then design and develop the software around that journey.
Explore more ServiceBlocks work →Spotted a gap worth building for?
Tell us what people need to do and where the current experience falls short. We can help turn that opportunity into a product.